The confirmed order means the acceptance of the following general conditions:
Commercial use of IOCards without permission is forbidden. Distribution and manufacture of these cards are intended to let any person getting them, being possible manufacturing them by the ways anyone want.
Placing your order
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If you want to place your order at Opencockpits, you have to be registered first. Once registered, by signing in, you will be able to place the orders you want, change the delivery address for each order, list all your existing orders, etc.
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Just select the articles you are interested in, the payment and delivery methods and the delivery address (if not the same stored in your profile). You will be informed on every step about the total costs and the delivery expenses.
- Next step is the order confirmation. After this confirmation, we will wait for the payment. If the order has not been paid after one month, it will be automatically cancelled.
- Once your payment is confirmed, we will start working on your order. We will inform you when the order is ready to be sent.
Payment methods
You can use different type of payments:
- Money order.
- PayPal: you can pay by PayPal secure site.
Order status
Orders status can be one of the following:
- Payment pending: order is not paid yet. After one month in this situation, order will be automatically deleted.
- Processing: panels under building/packing.
- Ready to be shipped
- Shipped
You can check your order status at any time.
Shipping
- Once the order is confirmed, it will be shipped inmediately. We have stock for almost 100% articles in the catalog. Anyway, shipping delays will not mean any order cancellation. No compensation from Opencockpits to the customer will be considered in this case. Any clause included in the order comments by the customers regarding delays compensations will have no effect.
- Orders will be shipped by Correos Spain (www.correos.es) or by DHL courier (with tracking system). The type of shipment will be chosen by the customer and costs of shipping will be shown before the order is confirmed.
Replacements
When the order is confirmed, the customers accepts these replacements conditions.
During the delivery, panels could be damaged. Opencocpkits will replace any broken/damaged panel within the 20 days since the order confirmation, only if the following conditions are followed:
- The customer must contact with Opencockpits. Only accepted replacements will be taken into account. Once accepted, the customer will be informed about the next step to follow.
- The damaged panel will be sent to Opencockpits to be verified (delivery expenses will be paid by the customer). If not, Opencockpits will not replace any piece.
- Once the damaged piece is received, a new one will be sent to the customer.
Order cancellations
Contact us at any moment if you want to cancel your order. A 10% penalty will be applied in this case.
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