We Built It, So We Can Fix It
Every component of your simulator was designed and manufactured by us. That means direct technical support, spare parts and upgrades for as long as you operate the device — with no third parties in between.
Three ways to reach our technical team
For technical issues, spare parts and configuration questions. Include your device or order reference and we will come back to you.
support@opencockpits.comCommercial enquiries: sales@opencockpits.com
The fastest channel for a quick question, a photo of a panel or a short video of the problem you are seeing.
(+34) 629 82 62 13Messages answered during working hours
Phone
Talk directly to the engineers who build the simulators when you need to work through something in real time.
(+34) 629 82 62 13Monday to Friday, 10:00 – 14:00 (CET)
Prefer to write us in detail?
Use our contact formSupport through the whole life of your simulator
Installation
On site by our team, or remotely with our engineers guiding yours by video call.
Commissioning
Calibration, testing and hand-over so the device is ready for training from day one.
Spare parts
Every module is manufactured by us and individually replaceable, years after delivery.
Remote assistance
Diagnosis and software support by video conference and remote connection.
Still stuck? We are one message away
Describe the issue and, if you can, attach a photo or a short video. The faster we see it, the faster your simulator is flying again.
Send us a message